A woman who made hundreds of foul-mouthed 999 calls, during which she abused operators based on their race and gender, has been sent to prison.
Monika Osinka, 34, from Salford, made a total of 339 malicious 999 calls between September and November.
ON the 1st of November alone, she made 23 abusive 999 calls.
It was estimated that her “deplorable behaviour” cost the Operational Communications Branch over £1,400 due to lost time and wages.
On Tuesday, Osinka was jailed for 12 weeks after being convicted at Manchester & Salford Magistrates’ Court.
Osinka, of Liverpool Road, Peel Green, had admitted persistantly making use of a public communication network in order to cause annoyance.
Police said that Osinka had a long history of making malicious 999 calls from her mobile phone.
In January, she recieved a caution for making more than 150 malicious 999 calls in less than one month.
However, the caution had no effect on her behaviour and she continued to make abusive calls to 999 call handlers during which she often made derogatory remarks about the call handler’s gender, nationality and race.
In May, Osinka appeared in Court and had an existing 12-week suspended sentence for malicious communications extended to 15 months and yet she still continued to make the abusive 999 calls.
Supt Mark Kenny said:
“Anyone who ties up a 999 line with inappropriate calls prevents genuine emergencies being dealt with, and potentially puts lives in danger.
“Osinska’s deplorable behaviour has run this risk hundreds of times.
“The nature of
Just why someone would want to hurl so much abuse at the men and women who are first point of contact during what could be the most stressful and upsetting moments of our life is beyond me.
It is good that this individual has been sent to jail and perhaps she will have a bit of time to reflect on the sort of person she is, compared to the selfless people who answer our emergeny calls for help.
999 call handlers have enough stress and enough emototional roller coasters to endure without having to worry about people calling them just to abuse them.
ehaviour like that displayed by Osinka is utterly incomprehensible to those of us who appreciate the hard work and selfless dedication shown by our much-loved and highly valued 999 control room staff and call handlers.
If you have a story, video or one-off blog that you would like to share with us, then you can contact our team of former emergency services & armed forces personnel either through our Facebook page, via Twitter ( @ES_News_ ) or you can contact us via email: email@example.com
If you run or manage a ‘job’ social media account and you would like us to share one of your stories then send us a tweet or a message!
If you would like to write an article that you would like us to share (it can be about anything to do with the emergency services / NHS) whether you serve in the emergency services / NHS or whether you are a member of the public who has had a good experience with the emergency services, then feel free to contact our team; anonymously if you prefer.
We are proud to act as a voice for the emergency services, armed forces & health service, with over 500,000 people visiting our website each month.
Before you go...
We need your help. As former emergency services & armed forces personnel, we pride ourselves on bringing you important, fast-moving and breaking news stories which are free from the negative bias which is often directed at the emergency services by some sections of the mainstream media.
One of the reasons we started 'Emergency Services News' was because we became tired of reading badly informed stories about the emergency services which seemed only ever to highlight negative aspects of the job.
We want to be the unheard voice of the remarkable men and women who serve in the emergency services, NHS and armed forces. And with around 500k page views each month, we are getting there!
As income from ads, the mainstay source of income for most publishers, continues to decline; we need the help of our readers.
And remember, if you have a service, product or job vacancy that you would like to promote to our large readership, then you can buy advertising space in our articles.
You can support emergency services news from as little as £1. It only takes a minute. Every contribution, however big or small, is vital for our future.
Please help us to continue to highlight the life-saving work of the emergency services, NHS and armed forces by becoming a supporter.