The Welsh Ambulance Service has released an audio call of the heart-wrenching moment when a six-year-old girl called 999 after her mum collapsed at home.
In the call, the 999 call handler speaks calmly and softly to the young girl who cannot remember her full address.
At one point during the call, the young girl goes to hang up, but the highly professional operator manages to keep her on the line.
Six-year-old Bea Dean-Lewis starts the call by asking: ‘Can you just get someone to come here and check my mummy, please?’
Thanks to the fantastic work of young the young girl and the 999 call handler, it is not long before the police and ambulance service arrives on the scene.
Stay up-to-date with more news from the front line by subscribing to our free newsletter. Subscribe by clicking HERE.
Got a story? Send your videos and pictures to contact@emergency-services.news You can also find us on Twitter @ES_News_
Before you go...
WE NEED YOUR HELP.Here at Emergency Services News, we aim to tell you stories that the mainstream media are not interested in reporting. Whilst the MSM love to berate and ridicule the emergency services, who is there to report on the realities of serving on the front line?
Emergency Services News is currently a loss-making entity. But our team of volunteers, all former emergency services personnel, do not do it for the money.
We do it because we are sick and tired of the mainstream media constantly trying to undermine the men and women who put their lives on the line to keep you and your family safe.
How many MSM journalists who speak ill of the emergency services have actually dared to don the uniform and risk their own lives to save the life of a complete stranger? If you would like to help back our mission of reporting on fact-based news, then please consider helping to support us financially.
You can support emergency services news from as little as £1. It only takes a minute. Every contribution, however big or small, is vital for our future.
Please help us to continue to highlight the life-saving work of the emergency services, NHS and armed forces by becoming a supporter.
