A 999 call handler has been hailed as a hero after her quick-thinking helped to save the life of a man who was not able to speak during a 999 call that he made.
The male had called 999 for
But Kathryn Longstaff’s ‘gut instinct’ told her that something was very wrong when she took the call from the 63-year-old man.
During the call, Kathryn was able to communicate with the male by asking him to tap his phone in order to provide ‘yes’ or ‘no’ answers to her questions.
Kathryn asked the male if he was having trouble breathing and in response, he tapped the phone against a hard surface in quick succession.
Kathryn was able to get the police and ambulance service to his address in order to get him the life-saving help that he needed
The audio recording of the call is below:
Got a story, video or one-off blog that you would like to share with us?
You can contact our team of former emergency services & armed forces personnel either through our Facebook page, via Twitter ( @ES_News_ ) or you can contact us via email: contact@emergency-services.news or call us on: 0115 888 0592
If you run or manage a ‘job’ social media account and you would like us to share one of your stories then send us a tweet or a message!
If you would like to write an article that you would like us to share (it can be about anything to do with the emergency services / NHS) whether you serve in the emergency services / NHS or whether you are a member of the public who has had a good experience with the emergency services, then feel free to contact our team; anonymously if you prefer.
We are proud to act as a voice for the emergency services, armed forces & health service, with over 500,000 people visiting our website each month.
