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WATCH: Quick Thinking 999 Call Handler Saves Mans Life Who Was Not Able To Speak

by John Johnson
6 March 2019
in Emergency Services News, Must See Videos, Police Service
2 min read
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WATCH: Quick Thinking 999 Call Handler Saves Mans Life Who Was Not Able To Speak
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A 999 call handler has been hailed as a hero after her quick-thinking helped to save the life of a man who was not able to speak during a 999 call that he made.

The male had called 999 for help, but was unable to speak to the call handler.

But Kathryn Longstaff’s ‘gut instinct’ told her that something was very wrong when she took the call from the 63-year-old man.

During the call, Kathryn was able to communicate with the male by asking him to tap his phone in order to provide ‘yes’ or ‘no’ answers to her questions.

Kathryn asked the male if he was having trouble breathing and in response, he tapped the phone against a hard surface in quick succession.

Kathryn was able to get the police and ambulance service to his address in order to get him the life-saving help that he needed

The audio recording of the call is below:

A call handler from @ClevelandPolice has been hailed a hero after her quick-thinking saved the life of a man unable to speak.

Kathryn Longstaff's 'gut instinct' knew something was wrong when she took the call from a 63-year-old man. He answered Yes or No questions by tapping. pic.twitter.com/CN6heEAhpr

— ITV News Tyne Tees (@itvtynetees) March 4, 2019

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