A 999 call handler has been hailed as a hero after her quick-thinking helped to save the life of a man who was not able to speak during a 999 call that he made.
The male had called 999 for
But Kathryn Longstaff’s ‘gut instinct’ told her that something was very wrong when she took the call from the 63-year-old man.
During the call, Kathryn was able to communicate with the male by asking him to tap his phone in order to provide ‘yes’ or ‘no’ answers to her questions.
Kathryn asked the male if he was having trouble breathing and in response, he tapped the phone against a hard surface in quick succession.
Kathryn was able to get the police and ambulance service to his address in order to get him the life-saving help that he needed
The audio recording of the call is below:
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