Emergency Services News has been sent some footage of the moment when an emergency ambulance encountered severe delays whilst en-route to a 999 call because motorists were using the hard shoulder.
Traffic had started to build up after a road traffic collision. But rather than wait, some motorists decided to use the hard shoulder.
When an emergency ambulance encountered the same traffic, the crew opted for the hard shoulder, which should have been completely free of traffic.
However, owing to the number of vehicles that had decided to use the hard shoulder, the ambulance’s progress was severely hampered.
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