WATCH: Emergency Call Handler Helps Caller Deliver A Baby

Part of being an emergency call handler means that you never know what call is going to come through next.

The next 999 call could be made by someone who is in desperate need of help after being involved in, for example, a road accident.

Or, as in this case, the call could be made by someone who finds themself having to deliver a baby!

In the audio recording below, a member of the public called 999 as the lady they were with appeared to be going into labour. Turns out, she was!

When the emergency call handler asked how many weeks pregnant the lady was, the caller confirmed that she was 6 days over her due date.

The emergency call handler then re-assures the caller by confirming that help is one the way and asks the caller to get some towels ready.

The emergency call handler asks the caller to tell the mum-to-be to push hard. The caller immediately replies by confirming that they can now see the baby’s head.

The caller then tells the emergency call handler that the ‘baby’s head is out’.

Watch the video below in order to find out what happens next:

A spokesperson for the London Ambulance Service said:

“Answering 999 calls is not always a matter of life or death. But as an emergency call handler you will always make a difference.

“We currently have both full time and part time vacancies for this role”.

To apply to become an emergency call handler with the London Ambulance Service, CLICK HERE

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