Earlier on today, we received this message via our website from an oppo (colleague) working on the frontline of the NHS who was attacked by an entire family due to waiting times.
We are sharing it, in order to highlight the sort of abuse which our colleagues are being subjected to on a daily basis, in the hope that anyone who even thinks of laying a finger on our colleagues, has second thoughts before committing their unforgivable act:
“I am a healthcare assistant at an extremely busy hospital and spend every single day off working as a special constable.
My sleep pattern is wrecked, I have no money as being a special means I can’t work any overtime, and I can’t hold down a relationship because my partners hate the shifts that I work.
I do these jobs because I love helping people and I wouldn’t have it any other way.
Today I was physically and verbally assaulted by a patient and their relatives because they weren’t happy with how long they’d been waiting for treatment.
I had been on shift for 45 minutes. I am now sat upstairs in our office unable to work because of death threats that have been thrown in my direction, and will be unable to work until these people have been discharged in case of further trouble.
I am not upset, I deal with conflict on a day to day basis and see things that most people hopefully never see, but our busy A&E department is now short staffed because of four idiots.
Treatment will be slower for the people that need it, and our already overworked nurses are going to have to work even harder to fill the gap.
Before you want to assault a nurse, porter, HCA, housekeeper, or anybody else at that, realise you are hurting every single patient in that department, not just the person you’ve directed your abuse towards.”
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