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“This headset is what I use to communicate with those who call for desperate times.
“Those who are reaching out when they feel hopeless. Those who feel they can’t go on. Those who act tough on the other end of the line, demanding help through anger, a raised voice, and a copious amount of profanities.
“This headset is how I’ve saved lives. Talked people off the edge of balconies. Instructed the preparation of delivering their baby. Delivered CPR instructions to people trying to help their relative when they’ve stopped breathing.
“Handed over non-urgent cases to registered nurses for further care.
“This headset is the middle man between my
“This headset has me had me sob myself to sleep. Knowing I wish I could’ve done so much more, but it was out of my hands.
“It’s had me crawl into a ball on the floor, dousing me with anxiety – leaving a loved one to find me and crawl into a ball next to me – just to let me know someone’s there.
“It’s had me
“This headset makes your cry for help, my desperate want to help you. Every call I’ve heard, every scream I cringe at, every death threat I get, and every last breath of someone’s precious life I hear – it’s all worth it. Because you’re worth it.
“This headset is what I choose to put on day after day.
“The people behind these headsets, choose to put them on day after day.
“The people risking their lives on
“The people who advise them of what they’re going to, choose to do it day after day.
“We do it for you, and wouldn’t have it any other way.”
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