A persistent nuisance caller who cost the emergency services nearly £500,000 in wasted resources has been handed a two-year prison sentence.
Sharna Dixon made more than 700 malicious calls and on one occasion broke a Kent Police officer’s wrist while they attended an unnecessary callout in Sheerness.
The 27-year-old of Richmond Road, Sheerness, admitted one count of malicious communications and one count of grievous bodily harm without intent and was sentenced at Maidstone Crown Court on Monday 15 June 2020.
On 27 September 2019 Dixon called Kent Police to a canal near Halfway Road, Minster on Sea.
When response team officers located Dixon, she pushed one of the officers into the water.
He sustained a broken wrist and grazing as a result of the assault.
Between November 2017 and February 2020 Dixon repeatedly called the emergency services.
Despite numerous offers of advice and support, she continued to make the nuisance calls.
Of these, 473 were made to the South East Coast Ambulance Service which is believed to have cost the NHS £93,654.
Dixon also called Kent Police 162 times and the Kent Coastguard 67 times, with the cost in wasted Coastguard resources estimated to be £350,000.
Dixon also called other support services despite not genuinely needing help.
As part of her sentence, she was handed six months in jail for breaching a suspended sentence which related to a charge in 2019 for possession of a knife in a public place.
Investigating officer, Detective Constable Jacqueline Mennie said:
‘Despite Dixon’s behaviour, Kent Police and several local agencies attempted to help her numerous times, however, she always refused to engage and continued to call the emergency services maliciously.
‘This behaviour is not acceptable, and diverts crews and officers away from genuine people who may critically require help. I hope Dixon’s sentence reinforces this message’.
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