A paramedic from the Welsh Ambulance Service who turned saviour for her colleague as he was choking has been awarded a Chief Executive’s Commendation for her actions.
Hayley Bennett, 39, from Pembroke, came to the aid of her colleague Gareth Jones after a fortunate chain of events led to them being partnered up together for a shift.
Hayley explained: “I was working an overnight shift in Pembroke Dock, and a colleague had unfortunately called in sick, so I was left on my own.
“Gareth was over in Tenby partway through his late shift and when he heard I was solo he phoned our duty manager and it was agreed after my next job I would head over to Tenby to team up with Gareth to form a conveying emergency ambulance resource.
“It was around 8pm when I walked in and Gareth was sat eating his dinner.
“We began talking and he just started choking.
“I knew he was in trouble straight away.
“His face was bright red and his eyes were bulging.
“He’d jumped out of his seat and was hammering on his chest.”
Gareth’s airways were completely blocked and quick-thinking Hayley took action immediately.
“I was on him in seconds,” she said.
“Back slaps to start with, and really shouting at him to cough as he was trying to breathe in.
“I moved on to the Heimlich Manoeuvre but it dislodged nothing.
“I returned to back slaps quickly and eventually he vomited which cleared his airways.”
Recalling the event, Gareth, 42, who has served 21 years with the Welsh Ambulance Service, said: “It frightened the hell out of me.
“I felt like I was going.
“I’d read about the impending sense of doom in text books, and that’s exactly what I had.
“I’m eternally grateful to Hayley.
“Without her my wife would be a widow and my kids would have no father”.
After the incident, the pair stood there in disbelief and both have since admitted that what was over in a couple of minutes felt like a lifetime whilst it was happening.
Hayley said: “I think it felt like such a long time as we were there alone.
“It was one of the most bizarre things that’s ever happened to me – I’ve never had to work on a colleague before.
“It was shocking really, I wasn’t supposed to be there.”
Gareth said: “Someone was looking after me that night.
“They would have found me dead on the station floor if Hayley hadn’t arrived as there was no other medically trained people there that night.”
Whilst Gareth was recuperating, the radio went off and a top priority Red call had come in.
So whilst still reeling from the shock and with Gareth physically recovering, the pair rushed to their ambulance and set off to a seriously ill patient.
“I was still coming down really,” said Gareth.
“I had what was called inspiratory stridor or a high pitch voice as the airway was still partially obstructed.
“It took a little while for that to go.
“Hayley got me a drink and I was starting to feel a little better when I heard our pin number on the radio.
“Hayley joked it was for me, but we were on our way to a Red call.”
Gareth went on to make a good recovery and has recently completed a Masters in Advanced Paramedic Practice.
Hayley continues to work relief shifts around Pembrokeshire, juggling ambulance shifts with paramedic husband Mike and caring for her young son and older step daughter.
Hayley received her award on Tuesday from the Trust’s Chief Executive Jason Killens in a ceremony at Tenby ambulance station.
Jason said: “Gareth was really lucky that Hayley arrived and was able to administer that crucial first aid.
“Choking is something that can happen to anybody and it is important the public are aware of correct procedure should an emergency like this occur.
“I congratulate Hayley for stepping in and halting what could have been a disastrous outcome for Gareth, his family and his colleagues.”
Receiving the award Hayley said: “It’s a lovely gesture and I feel very honoured.”
Choking – Do you know what to do?
- Do you know what to do in a choking emergency? Here’s what you should do if you witness an adult choking:
- If you think someone is choking, ask them “Are you choking?” If they can breathe, speak or cough then they might be able to clear their own throat. If they cannot breathe, cough, or make any noise, then they need your help straight away.
- Cough it out: Encourage them to cough and remove any obvious obstruction from their mouth.
- Slap it out: If coughing fails to work, you need to give five sharp back blows.
- To do this, help them to lean forwards, supporting their upper body with one hand.
- Squeeze it out: If back blows fail to clear the obstruction, give five abdominal thrusts.
- To do this, stand behind them and put your arms around their waist.
- Place one hand in a clenched fist between their belly button and the bottom of their chest.
- With your other hand, grasp your fist and pull sharply inwards and upwards up to five times. Check their mouth again, each time.
Get help: If the blockage has not cleared, call 999 for emergency help straight away. Repeat five back blows and five abdominal thrusts until help arrives, re-checking their mouth each time.
If they become unresponsive at any point, prepare to start adult CPR
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