“Working for the emergency ambulance service, we are in the thick of it all.
“We are scared, we are fearful but forgive us that we are still human, and while everyone is running away, self-isolating and working from home, the NHS will always be there for you.
“Running towards you, attending to your needs with the risk of infecting ourselves.
“The demand is so high.
“Recently, we’ve had a vast amount of patients calling presenting with a cough and/or fever, and it’s only going to get worse.
“This means that we treat all of you as suspected Covid-19 regardless of whether you have travelled or not or been in contact with a confirmed case.
“As an ambulance service, we do not swab people in their own homes, nor does 111 in the community.
“The only way you’ll get swabbed is if you are taken to hospital and meet those criteria. We don’t take everyone to the hospital.
“If you call us out purely for a cough & fever, you will more than likely be encouraged to stay at home.
“We are simply running out of masks for you and for us.
“We are running out of PPE and therefore cannot protect the next patient we go to, we can’t protect ourselves, and can’t protect our families.
“We go home after every shift worrying whether we have contracted the virus.
“Whether we’ll wake up with a cough & fever the next day. Whether we’ll actually feel OK and then find our unwell/co-morbidity, immunosuppressed relatives to be suffering.
“But we still go to sleep and wake up the next morning to do it all over again.
“Please be mindful when calling 999.
“Ask yourself is this an emergency. Follow the 111 guidelines. Don’t forget 111 is also online with a specific covid-19 checklist, so you don’t have to wait on hold for an hour.
“If you have a cough or fever, Stay at home!
“Do not go out for seven days. Do not go to the hospital; do not go to your GP; do not go to your pharmacy. Call them!
“It’s challenging, but by protecting yourself, you are protecting others.
“Help us to help you”.
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