The head chef at a Norfolk hotel has been commended by the East of England Ambulance Service (EEAST) after he saved the life of a customer who suffered a cardiac arrest.
Jamie Symons, 34, who works at the Crown Lodge Hotel in Outwell rushed to help a customer who had fallen ill while in the bar on a busy Saturday night just before Christmas.
Jamie is first aid trained and immediately put his life-saving skills into action.
He gave instructions to another customer, who was also a first aider, about what to do as he collected a defibrillator from outside the hotel.
Jamie delivered one shock to the patient using the defibrillator followed by CPR. Within a few minutes, the patient began breathing again, thanks to the life-saving actions of Jamie and the other first aider.
The 81-year-old patient was taken to Papworth Hospital for treatment and has since made a full recovery.
Immediately after the incident, Jamie returned to the kitchen and continued to cook for 60 guests during a busy evening service.
Andrew Barlow, EEAST Community Response Manager for Norfolk, Waveney and Suffolk, said:
“We would like to thank Jamie for thinking quickly and helping to save a life. His actions undoubtedly made a huge difference to this patient, who has thankfully gone on to make a full recovery.
“Jamie’s story shows just how important it is for people to get life-saving training so that they know how to give CPR and use a defibrillator if they are ever in a similar situation.”
EEAST has recently extended the life of 1,000 defibrillators within local communities after spending a generous legacy that was left by a grateful patient.
The money was spent on replacement batteries for the units.
Photo (Left to Right): Andrew Barlow (Community First Response Manager), Jamie Symons (Head Chef at Crown Lodge Hotel) and Nadine Blunt (Community First Responder Co-ordinator) | Credit: EEAST
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