Beau Austin from Hook, Pembrokeshire, was alone with his pregnant mum, Jess, when she passed out from the side effects of some morning sickness medication that she was taking.
Clever Beau asked Siri to call 999 and Siri did just that; calling the emergency services and opening a line with the emergency operator.
Beau told the operator: “my mummy is sick”, that he was four-years-old and that he was alone with his mum.
Young Beau often ‘talks’ to ‘intelligent’ devices such as Siri and Alexa and has now been presented with a bravery award for his quick thinking.
Beaus Mum, Ms Austin, told the BBC:
“I was just really proud of him, without Beau being there, something really awful could have happened to me”.
“It was just me and Beau in the house by ourselves so he did really, really well. To use Siri like that is incredible. I didn’t even know you could do that on a phone”.
Ms Austin told the BBC:
“He said he saw it done on the TV” when she spoke to him about how he knew to ask Siri for help.
During the call, Ms Austin regained her consciousness enough to be able to confirm her address with Emergency Operations Centre staff being she lost consciousness again.
Staff at the EOC then talked Beau through how to keep his mum conscious.
Call handler Ashley Page, told the BBC:
“we are trained to talk to callers through potential emergencies, and it was Beau’s knowledge of technology, awareness of his address and staying calm that really made a difference and helped his mum and us.”.
“We are so impressed by what he did,” said Ms Austin, who made a full recovery.
“We cannot tell you how proud we both are of our amazing little boy.”
Featured image credit: Welsh Ambulance Service
If you have a story, video or one-off blog that you would like to share with us, then you can contact our team of former emergency services personnel either through our Facebook page, via twitter ( @ES_News_ ) or you can contact us via email: email@example.com
If you would like to write an article that you would like us to share (it can be about anything to do with the emergency services / NHS) whether you serve in the emergency services / NHS or whether you are a member of the public that has had a good experience with the emergency services, then feel free to contact our team; anonymously if you prefer.
We are proud to act as a voice for the Emergency Services & Health Service, with over 450,000 people visiting our website each month.