The East of England Ambulance Service has launched a campaign to try and stop the practice of abusive notes being left on emergency ambulances.
This comes on the back of a well-publicised incident where a paramedic returned to her emergency vehicle to find that a neighbour of the patient she was treating, had left an abusive note on her windscreen.
The note itself was only partially revealed by the Ambulance Trust, owing to the profanities which were used by its author.
A spokesperson for the East of England Ambulance Service said:
“We are asking members of the public who abuse our crews over parking issues to remember they are there to save lives.
“This plea follows an abusive note being left on one of our rapid response vehicles parked while a paramedic was attending a medical emergency in Luton on Sunday (4th August).
The paramedic who found the note said:
“The note was quite aggressive, and as a lone female worker, I did take it personally.
“I got in my car as quickly as possible as I didn’t want to risk a confrontation.”
The paramedic also confirmed that it was not the first time that the public has shown unreasonable impatience over parking:
“I’ve had people asking us to move our ambulance so they can get past – while we’re dealing with a patient in the back.”
Chief Executive, Dorothy Hosein said that abusive notes and comments about parking were something that crews faced all too frequently.
Dorothy repeated the message of the Trusts #DontChoosetoAbuse campaign, which highlights the verbal and physical abuse crews received from the public.
Ms Hosein said:
“Our crews are instructed to be considerate where they park.
“However, in areas where parking is limited, an ambulance may need to park in the first available space to attend a critically ill or injured patient.
“No-one deserves to be abused for doing their job, so if a marked ambulance is parked across your drive for a few minutes, please think – is your parking space more important than a neighbour’s life?”