The East of England Ambulance Service (EEAST) has announced that doctors, nurses and other health and social care professionals have jumped on board emergency ambulances to ‘bring new eyes to the fight to end delays for patients.’
The medical teams joined their colleagues at East of England Ambulance Service Trust as they carried out their work to better understand the issues behind delays for patients – and help identify ways to resolve them.
As part of work to reduce delays across Mid and South Essex, EEAST chief executive officer Tom Abell invited healthcare professionals to join EEAST team members on clinical shifts.
There, they could see how barriers at each part of a patient’s journey – from the ambulance call to getting into A&E and through to diagnosis and treatment – contributed to delays.
The new approach means ambulance crews, hospital liaison officers in emergency departments, and dispatch and clinical teams at the ambulance control centre at Chelmsford teamed up with senior nurses, accident and emergency consultants, and directors of nursing this week.
EEAST CEO Tom Abell said:
“We want to do everything we can to end delays for patients and speed up the handover from ambulance to being treated in hospitals – because every minute matters for our patients.
“We’re working closely with our hospitals to do this, but we wanted to throw the ambulance doors open and ask nurses, doctors and consultants to join our colleagues and see if they can help identify new solutions.”
Melissa Dowdeswell, director of nursing, clinical quality and improvement at EEAST, said:
“It’s been great to see how many of our colleagues across the healthcare system are keen to take part in this exercise to try to end delays for our patients.
“We are aiming to review the really tough problems we face, hopefully, come up with some solutions, and build better relationships with colleagues across the area.”
Catherine Morgan OBE, regional chief nurse for the East of England, said:
“I am very much looking forward to participating in the improvement week, gaining a better understanding of the challenges faced and hearing about potential solutions from a wide range of clinical teams.
“This is a really positive way to achieve our ambition to provide the best timely care for people in our region.”
Before you go...
WE NEED YOUR HELP.Here at Emergency Services News, we aim to tell you stories that the mainstream media are not interested in reporting. Whilst the MSM love to berate and ridicule the emergency services, who is there to report on the realities of serving on the front line?
Emergency Services News is currently a loss-making entity. But our team of volunteers, all former emergency services personnel, do not do it for the money.
We do it because we are sick and tired of the mainstream media constantly trying to undermine the men and women who put their lives on the line to keep you and your family safe.
How many MSM journalists who speak ill of the emergency services have actually dared to don the uniform and risk their own lives to save the life of a complete stranger? If you would like to help back our mission of reporting on fact-based news, then please consider helping to support us financially.
You can support emergency services news from as little as £1. It only takes a minute. Every contribution, however big or small, is vital for our future.
Please help us to continue to highlight the life-saving work of the emergency services, NHS and armed forces by becoming a supporter.