Emergency Services News
DONATE
No Result
View All Result
  • Emergency Services News
  • Police
  • Ambulance
  • Fire Service
  • Assaulted on Duty
  • Police Pursuits
  • Body-Worn Camera Footage
  • Police Dogs In Action
  • Court Results
  • National Crime Agency
  • NHS
  • Must See Videos
  • Premium Content
  • Guest Blog
  • Night Shift Library
  • Hoax Calls
  • Rewards & Discounts
  • About ESN
  • Contact
  • Privacy Policy
Emergency Services News
No Result
View All Result

Child In Cardiac Arrest Has 68-Second Delay In Getting Help Due To HOAX Caller

by John Johnson
23 January 2019
in Ambulance Service, Emergency Services News, Must See Videos, You Couldn't Make it Up
4 min read
1
Child In Cardiac Arrest Has 68-Second Delay In Getting Help Due To HOAX Caller
7
SHARES
336
VIEWS
Share on FacebookShare on Twitter

East Midlands Ambulance Service has released details of two separate cases of individuals who seriously abused the 999 system following two successful prosecutions in Court.

One of the frequent abusers of the 999 system who rang for an ambulance 344 times in six months appeared in court last week.

Thomas Exhall, from Mansfield Woodhouse, Nottinghamshire, made the calls to 999 and 111 between 1 December 2017 and 29 April 2018 and his actions cost the NHS a total of £24,883.

Exhall was usually intoxicated when he rang, and often verbally abused East Midlands Ambulance Service 999 call handlers and ambulance crews who attended him. 

If he was taken to hospital he would often discharge himself before being seen, and then he would go home, and call 999 or 111 again.

Exhall appeared at Mansfield Magistrates’ Court on Monday 14 January where he denied both making the calls and his abusive behaviour.

Magistrates found Exhall guilty and he was given a six-month conditional discharge and ordered to pay £400 in compensation to EMAS.

However, many people will no-doubt feel that Exhall should have spent some time in jail for his blatant abuse of the emergency services.

Another frequent caller, Victoria Cross, was prosecuted last week for making more than 200 fake calls in just over two weeks.

She appeared at Leicester Magistrates’ Court. 

Cross, from Moira, near Swadlincote, made the calls between Christmas and New Year and freely admitted in calls that she was ringing because she was “bored and didn’t care about anyone else”. 

When she realised her number had been blocked by the emergency services, she bought different sim cards for her mobile phone so that she could continue to make the hoax 999 calls.

One of Cross’s false calls led to a one minute eight second delay for a child in cardiac arrest.

During a cardiac arrest, every second counts. The chances of survival drop by about 10% with every single minute that passes.

Cross was ordered to pay £165 in fines and she was given a conditional discharge for 18 months.

The fact that one of Cross’s hoax costs led to the delay in emergency help being deployed for a child who was in a cardiac arrest will anger many people.

People have commented on social media that Cross should have spent a considerable amount of time in prison owing to her blatant and intentional abuse of the 999 system.

In both cases, East Midlands Ambulance Services’ Frequent Caller Team worked closely with police and other professionals in an attempt to support these individuals, but had been left with no option but to pursue prosecution.

Deborah Powell, Frequent Caller Lead for EMAS, said:

“We are pleased that we have had two successful prosecutions after a lot of hard work.

“We would urge people again to make the right 999 call and only phone us in a life-threatening emergency.

“Our staff come to work to save lives and help people, not to be abused. 

“We will continue to work with police to prosecute those who misuse our service to ensure that the support is there for those who need it in a real medical emergency.”

A spokesperson for East Midlands Ambulance Service said:

‘We are incredibly proud of how calm and professional our 999 call handlers are’

SUPPORT US —>

If you have a story, video or one-off blog that you would like to share with us, then you can contact our team of former emergency services & armed forces personnel either through our Facebook page, via Twitter ( @ES_News_ ) or you can contact us via email: contact@emergency-services.news

If you run or manage a ‘job’ social media account and you would like us to share one of your stories then send us a tweet or a message! 

If you would like to write an article that you would like us to share (it can be about anything to do with the emergency services / NHS) whether you serve in the emergency services / NHS or whether you are a member of the public who has had a good experience with the emergency services, then feel free to contact our team; anonymously if you prefer.  

We are proud to act as a voice for the emergency services, armed forces & health service, with over 500,000 people visiting our website each month.

Share3Tweet2

Related Posts

police
Emergency Services News

A Night of Chaos: Sussex Police Officer Seriously Injured Amid Rising Assault Statistics

police cars
Emergency Services News

Stolen HGV Carrying 200 Crates Of Stolen Spirits Rams Police, Breaking Officer’s Ribs, and Drives Wrong Way on M42 Motorway

Surrey Police Mourns Loss of Young Officer Hannah Byrne, Who Tragically Passed Away in Greece
Emergency Services News

Surrey Police Mourns Loss of Young Officer Hannah Byrne, Who Tragically Passed Away in Greece

APPEAL After 80-Year-Old Man Assaulted During Burglary In Dagenham
Emergency Services News

Met Officers Face Misconduct Hearing Over Stop-and-Search Amid Knife-Point Robbery Investigation

Officers Risk Their Own Lives to Bring Wrong-Way Motorway Pursuit to an End
Emergency Services News

Officers Risk Their Own Lives to Bring Wrong-Way Motorway Pursuit to an End

BTP
Emergency Services News

Shock and Outrage: BTP Officer Viciously Attacked While Administering First Aid

Load More

Comments 1

  1. Pingback: Made A Hoax 999 Call? Here’s An Invoice For £500 (For Each One Made) | Ministry of Morale

Let us know what you think in the comments belowCancel reply

  • Emergency Services News
  • Police
  • Ambulance
  • Fire Service
  • Assaulted on Duty
  • Police Pursuits
  • Body-Worn Camera Footage
  • Police Dogs In Action
  • Court Results
  • National Crime Agency
  • NHS
  • Must See Videos
  • Premium Content
  • Guest Blog
  • Night Shift Library
  • Hoax Calls
  • Rewards & Discounts
  • About ESN
  • Contact
  • Privacy Policy
© Emergency Services News
No Result
View All Result
  • Emergency Services News
  • Police
  • Ambulance
  • Fire Service
  • Assaulted on Duty
  • Police Pursuits
  • Body-Worn Camera Footage
  • Police Dogs In Action
  • Court Results
  • National Crime Agency
  • NHS
  • Must See Videos
  • Premium Content
  • Guest Blog
  • Night Shift Library
  • Hoax Calls
  • Rewards & Discounts
  • About ESN
  • Contact
  • Privacy Policy