Calling All 999 Call Handlers (Past and Present)

Are you a call handler for the Police, Ambulance, Fire & Rescue Service or Coastguard?

Or were you once-upon-a-time an emergency services call handler?

Emma Jones, a Producer from a TV Company called Electric Ray, is looking to speak to as many people as possible to try to fully understand the role of a call handler and the process a call handler goes through when a member of the public calls 999 as part of her research for a new documentary series. 

Conversations are for research purposes only; these would be off the record and would not commit anyone to being involved in the documentary!

If you would be willing to speak to Emma please e-mail: or call: 020-7061-8541.

Let us know what YOU think in the comments below!